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You may see FinClear named as the CHESS sponsoring broker on your CHESS holding statements and other documentation.
However, FinClear is a provider of wholesale services only and all FinClear accounts are managed by intermediary providers such as brokers, wealth advisers and financial technology companies.
The quickest and best place to get help with your query is by contacting the intermediary broker with whom you opened your account, so please reach out to them directly.
This includes queries about CHESS holding statements you have received, even where FinClear contact details have been provided.
If you do not know who your intermediary provider is or believe they are no longer operating, you can reach out to us on info@finclear.com.au.
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